Virtual Receptionist: Meet Your New Cloud-Based Assistant

Momentum knows today’s SMBs are looking for communication solutions packed with features that both simplify AND enhance an on-the-go work schedule.

Each Auto Attendant service is assigned a dedicated 10-digit local or toll free phone number and comes with Voicemail and Extension/Directory Dialing.

Other highlighted Auto Attendant features include:

AUTO ATTENDANT – Present a big company image to your callers with a full-time automated receptionist.

Your virtual assistant answers the phone with a pre-recorded, personalized message and provides customers with up to twelve routing options. It also includes standard and custom greetings options, and specialized prompts for specific business hour and after hour time schedules.

RING GROUPS – Never leave a caller hanging again.

Ring Groups forward calls from your Auto Attendant to a preset group of numbers. This ensures that incoming calls are attended to even when you are unavailable. One free Ring Group, complete with its own voicemail box, is included with every Auto Attendant.

VOICEMAIL TO EMAIL – Keep tabs on your voicemail anywhere, anytime.

When a call is picked up by voicemail, the message is sent straight to user’s email and can be accessed conveniently via mobile device, personal laptop or any other Internet-enabled device.

ANONYMOUS CALL REJECTION – Avoid tying up your lines with unwanted callers.

Reject incoming callers who have blocked their directory or identification information. Anonymous callers will hear an intercept message when they call your number.

Stay connected with a mobile business phone system

Work is an activity, not a place. To survive in today’s corporate world, you need a business line you can take wherever you go. You need solutions equipped with mobile features and services.

Tackle your workday on your own terms with Momentum’s mobility products. All of our cloud-based services are designed to support a multi-space work environment. With hosted services from Momentum, business communications can travel from a remote job site, to a home office, and back to your desk at work.

The foundation of this solution is a portable office line – a number you can make and receive professional calls with from any place, on any phone. Now you can be accessible to your customers and colleagues without being tied to one work location.

Our network reliability guarantees your business continuity

Disaster can strike at anytime. Whether driven by natural catastrophe or human-error, a power outage or Internet connectivity failure, the impact of downtime is huge.

Organizations that lack the tools to recover IT communications, risk the loss of employee productivity, sales opportunities, revenue, and even valuable customers. That’s why smart businesses prepare with reliable IP.

Making Momentum a part of your Disaster Recovery can save your business or call center from the unthinkable. Momentum’s core network infrastructure is supported by servers in multiple locations across the country, making our reliable IP network geo-redundant. In the event of a failure that takes one office’s switch down, another location will back it up to maintain 100% network reliability.

Momentum’s Hosted VoIP and SIP Trunking products also support Disaster Recovery with 100% network uptime by ensuring that users can access their business communications in a number of different ways. If you can get to some form of Internet, you can get to your business communications with inbound and outbound business identity dialing.

In the event of disruption, our comprehensive Cloud Disaster Recovery Solution is a safety net that enables the survival of business communications and operations during critical times.

1-800 Numbers – The prefix with instant credibility

Establish your local business as a national player with Momentum’s toll free number service. Introducing 800 numbers to your company is a surefire way to increase customer response.

SIP SAVVY: START SAVING WITH MOMENTUM’S SIP TRUNKING

The fastest growing segment of business VoIP? SIP Trunking. Here’s why:

Maybe a brand new phone system isn’t part of this year’s budget. Perhaps your legacy or IP PBX hardware hasn’t fully depreciated. But that doesn’t mean your business can’t take a phased approach and begin migrating to and enjoying the savings of an entirely hosted solution.

That’s where SIP trunk providers come in. Session Initiation Protocol (SIP) trunking dial tone service enables businesses that are not quite ready to eliminate previously purchased server equipment to gradually transition to a more flexible hybrid solution.

VoIP recording software built to improve your business

A call recording platform that puts you in control. Call recording is not just another add-on service – it is a business critical application used to fulfill business requirements and meet industry regulations. Momentum Call Recording is a full-featured application that seamlessly integrates with your CRM and runs on user-defined terms. Your business, your rules.

Hosted Call Recording Solution: Taking call recording to the cloud offers huge value. Our VoIP recorder Software as a service (SaaS) helps your business maximize operational efficiency and deliver better customer service.

CALL REPORTING

Monitor. Manage. Measure. – All with Call Tracking Software from Momentum